1 Introduction
These Terms and Conditions ("Terms") constitute the full legal agreement between you and Lucky 3 ("we", "us", "the platform") in respect of your use of the Lucky 3 website and all associated services, games, and betting markets available through it. Lucky 3 operates an online casino and sports betting platform primarily serving players in Pakistan.
By registering an account on Lucky 3, accessing any game or betting market, depositing funds, or placing a bet, you confirm that you have read these Terms in their entirety and that you agree to be bound by them. If you do not agree to any part of these Terms, you must not create an account or use Lucky 3 services.
These Terms should be read alongside the Lucky 3 Privacy Policy and the Responsible Gaming policy, both of which form part of the overall agreement governing your relationship with the platform. In the event of any inconsistency between these documents, these Terms take precedence unless specifically stated otherwise.
Lucky 3 reserves the right to update these Terms at any time. Continued use of the platform after an update constitutes acceptance of the revised Terms. We will notify registered players of material changes by email or in-platform notification.
2 Eligibility
Access to Lucky 3 and all associated services is subject to the following eligibility requirements, which must be satisfied at all times while you hold an active account.
2.1 Age Requirement
You must be at least 18 years of age to register on Lucky 3 and to use any of its services. Age verification is mandatory during the registration process. Lucky 3 will not knowingly allow minors to hold accounts or place bets. If we discover that an account was created by a person under 18, or that a player has misrepresented their age during registration, the account will be closed immediately and any balance will be forfeited. Lucky 3 cooperates with authorities in relation to underage gambling incidents.
2.2 Location
Lucky 3 is designed and operated for players accessing the platform from Pakistan. It is your responsibility to ensure that accessing and using Lucky 3 is lawful in your specific jurisdiction. Lucky 3 makes no representations about the legality of its services in jurisdictions other than those it specifically targets.
2.3 Capacity
By registering, you confirm that you are acting on your own behalf and not on behalf of any other person or entity. You also confirm that you have full legal capacity to enter into a binding agreement and that you are not subject to any court order or legal restriction that would prevent you from doing so.
Providing false information during registration — including misrepresenting your age, identity, or location — is a serious breach of these Terms and will result in immediate account closure and forfeiture of all balances.
3 Your Account
3.1 One Account Per Person
Each individual is permitted to hold exactly one Lucky 3 account. If multiple accounts are detected belonging to the same person — identified by shared details including name, CNIC, mobile number, payment method, IP address, or device fingerprint — Lucky 3 will close all duplicate accounts. Balances on duplicate accounts may be suspended pending investigation and verification. Where fraud or deliberate circumvention of terms is identified, all balances may be forfeited.
3.2 Account Security
You are solely responsible for maintaining the security of your Lucky 3 account credentials, including your password and any two-factor authentication device. You must not share your login details with any other person. Lucky 3 is not liable for losses arising from unauthorised access to your account resulting from your failure to keep credentials secure. If you believe your account has been compromised, contact Lucky 3 support immediately to have the account secured.
3.3 Accurate Information
You must ensure that all personal information held on your Lucky 3 account is accurate and up to date at all times. This includes your full legal name as it appears on your CNIC, your mobile number, and your registered payment method details. Lucky 3 may request documentation to verify your identity and payment details at any time, including as part of the withdrawal process. Failure to provide requested documentation within a reasonable timeframe may result in withdrawal delays or account suspension.
3.4 Account Currency
All Lucky 3 accounts operate exclusively in Pakistani Rupees (PKR). All deposits, wagers, winnings, bonuses, and withdrawals are denominated in PKR. Lucky 3 does not maintain accounts in any foreign currency and does not apply currency conversion to any transaction.
4 Deposits & Payments
4.1 Accepted Payment Methods
Lucky 3 accepts deposits via the following methods: Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer (IBFT), Visa, and Mastercard. All of these methods operate in Pakistani Rupees. Lucky 3 does not accept cryptocurrency, foreign bank transfers, or third-party payment processors not listed above.
4.2 Minimum Deposit
The minimum deposit amount on Lucky 3 is Rs 200. There is no maximum deposit limit, though large deposits may trigger standard identity verification procedures before funds are credited to your betting balance.
4.3 Deposit Confirmation
Deposits to Lucky 3 via Easypaisa and JazzCash are credited to your account balance instantly in normal circumstances. Bank transfer (IBFT) deposits may take longer depending on processing times at your financial institution. Lucky 3 is not responsible for delays caused by your payment provider. If a deposit does not appear within the expected timeframe, contact support with your transaction reference number.
4.4 Own Funds Only
You may only deposit funds that belong to you legitimately. Depositing funds obtained through fraud, theft, or any other illegal means is strictly prohibited and will result in immediate account closure and referral to relevant authorities. Lucky 3 reserves the right to conduct enhanced due diligence on deposits it considers suspicious in origin.
Deposits on Lucky 3 are final once confirmed. If you believe a deposit was made in error, contact support immediately. Lucky 3 does not guarantee the ability to reverse confirmed deposit transactions.
5 Withdrawals
5.1 Withdrawal Methods
Withdrawals from Lucky 3 may only be made to a payment method previously used to make a deposit on the same account, or to a verified method registered to the same account holder. Withdrawal requests to third-party accounts — accounts belonging to a different person — will not be processed and may trigger a fraud investigation.
5.2 Processing Times
Withdrawals to Easypaisa and JazzCash are processed within five minutes of approval in normal operating conditions, any time of day or night. Bank transfer (IBFT) withdrawals are processed within standard banking hours and typically arrive within one to two business days. Lucky 3 targets processing all withdrawal requests within 24 hours of submission, subject to identity verification requirements being satisfied.
5.3 Minimum Withdrawal
The minimum withdrawal amount on Lucky 3 is Rs 500. There is no maximum single withdrawal amount, though large withdrawals — particularly those above Rs 100,000 — may be subject to enhanced identity verification before processing.
5.4 Verification Requirements
Lucky 3 reserves the right to request identity documentation before processing any withdrawal. This may include a copy of your CNIC, a recent utility bill, or a screenshot of your payment method registration. This is standard anti-money laundering practice and is not specific to any individual player. Delays caused by failure to provide requested documentation are the account holder's responsibility.
5.5 Wagering of Deposits
Deposits made on Lucky 3 must be wagered at least once before they are eligible for withdrawal unless no bonus has been claimed in relation to those funds. This condition prevents the platform from being used purely as a payment processing facility.
6 Bonuses & Promotions
6.1 Eligibility for Bonuses
Promotional offers on Lucky 3 are available to eligible registered players as specified in the terms of each individual promotion. Bonuses are generally available to players who have completed identity verification and have an active account in good standing. Lucky 3 reserves the right to exclude specific players from any promotion at its sole discretion, including where abuse of promotional terms has been identified historically.
6.2 Wagering Requirements
All bonuses credited to a Lucky 3 account are subject to wagering requirements, which specify how many times the bonus amount must be bet before bonus-derived funds become withdrawable. Wagering requirements vary by promotion and are clearly stated in each offer's individual terms. Failure to meet wagering requirements before the bonus expiry date will result in the bonus and any associated winnings being removed from your account.
6.3 Bonus Abuse
Lucky 3 monitors bonus usage actively. The following behaviours constitute bonus abuse and will result in the removal of bonus funds, associated winnings, and potentially account suspension: creating multiple accounts to claim the same bonus more than once; using low-risk or hedged betting strategies specifically designed to satisfy wagering requirements without genuine risk; colluding with other players to meet wagering requirements; and making deposits solely to trigger welcome or reload bonuses without genuine intent to play.
6.4 Bonus Expiry
Bonuses credited to a Lucky 3 account have a validity period specified in the individual promotion terms — typically 7 to 30 days from the date of crediting. Bonuses that are not activated or whose wagering requirements are not completed within the validity period will expire automatically and be removed from your account without compensation.
Always read the specific terms of each Lucky 3 promotion before claiming it. The general bonus terms in this section apply to all promotions, but individual offer terms may impose additional restrictions including game exclusions, maximum bet sizes during wagering, and time limits.
7 Betting Rules
7.1 Bet Acceptance
All bets on Lucky 3 are subject to acceptance by the platform. Lucky 3 reserves the right to refuse, limit, or void any bet at its sole discretion without being required to give a reason. This includes bets placed on events where Lucky 3 determines that the odds were incorrectly priced due to a manifest error.
7.2 Minimum and Maximum Stakes
Minimum bet amounts on Lucky 3 are Rs 100 for casino games and Rs 200 for sports betting markets. Maximum stakes vary by market, event, and player account tier. Lucky 3 reserves the right to impose individual betting limits on specific accounts at any time, particularly where betting patterns suggest professional or systematic activity designed to exploit pricing inefficiencies.
7.3 Manifest Errors
If Lucky 3 displays an incorrect price, line, or market as a result of a technical error or human mistake, bets placed on that error price may be voided even after apparent acceptance. Lucky 3 will notify affected players and return their stakes in full. Winnings derived from manifest error bets will not be paid.
7.4 Settled Bets
Once a bet has been officially settled on Lucky 3, the result is final unless Lucky 3 determines that settlement was made in error — for example, due to incorrect score information. Lucky 3 uses official data sources for settlement and will resettled affected bets where errors are identified, even if this results in winnings being reversed.
7.5 Live In-Play Betting
Live in-play bets on Lucky 3 are subject to a brief delay between placement and acceptance to allow for live odds updates. In-play bets accepted during this delay will be settled at the odds displayed at the time of confirmation, not the odds originally shown when the bet was initiated. Lucky 3 is not responsible for connectivity issues on the player's side that affect in-play bet placement.
8 Casino Games
8.1 Random Number Generators
All casino games offered through Lucky 3 — including slots, roulette, Andar Bahar, and crash games — use certified Random Number Generators (RNGs) that have been independently tested and certified by recognised third-party testing laboratories. The outcome of every game round is entirely random and independent of previous results. Lucky 3 does not manipulate game outcomes.
8.2 Return to Player (RTP)
The theoretical Return to Player percentage for each slot game is disclosed in the game's information screen within the Lucky 3 platform. RTP figures represent long-run statistical averages across millions of game rounds and do not represent or guarantee results in any individual session or play period.
8.3 Game Malfunctions
In the event of a technical malfunction during a casino game round — including server errors, disconnections, or software failures — the affected round will be voided and the player's stake returned. Lucky 3 is not liable for losses arising from technical malfunctions on the player's device or internet connection. The principle "malfunction voids all pays" applies to all Lucky 3 casino games.
8.4 Game Availability
Lucky 3 reserves the right to remove, modify, or temporarily suspend any casino game or betting market from the platform without notice. This may occur due to provider contract changes, technical maintenance, or regulatory requirements. No compensation is payable for the unavailability of specific games.
9 Prohibited Conduct
The following actions are strictly prohibited on Lucky 3 and will result in account suspension, balance forfeiture, and where applicable, referral to law enforcement:
- Registering more than one account, whether under the same or different personal details
- Using software, bots, scripts, or automated tools to place bets, spin games, or interact with the platform
- Exploiting software bugs or errors in Lucky 3's platform for financial gain
- Collusion with other players to manipulate game or bet outcomes
- Match-fixing or placing bets based on inside knowledge of event manipulation
- Using another person's payment method or account credentials without their express consent
- Depositing funds obtained through fraud, theft, money laundering, or other illegal means
- Threatening, harassing, or abusing Lucky 3 staff or other platform users
- Attempting to circumvent responsible gaming restrictions including self-exclusion
Lucky 3 employs automated fraud detection systems that monitor all account activity continuously. Suspicious patterns are reviewed by our security team. Where prohibited conduct is confirmed, Lucky 3 reserves the right to withhold all balances pending investigation and to share relevant information with third parties including financial institutions and law enforcement agencies.
10 Responsible Gaming
Lucky 3 is committed to responsible gaming and provides practical tools to help players maintain control over their gambling activity. These tools are available directly within your account settings and include:
- Deposit Limits — set daily, weekly, or monthly PKR caps on deposits to your Lucky 3 account
- Session Time Limits — set a maximum session duration after which Lucky 3 will alert you and prompt a break
- Cooling-Off Period — take a break from Lucky 3 for 24 hours, 7 days, or 30 days
- Self-Exclusion — close your Lucky 3 account for an extended period, up to permanent exclusion
If you believe your gambling has become a problem, or if someone close to you has expressed concern, please use the responsible gaming tools available on Lucky 3 and seek external support. Lucky 3 takes these situations seriously and will never try to dissuade a player from using self-exclusion tools.
Self-exclusion requests on Lucky 3 are processed immediately. A self-excluded account cannot be reopened during the exclusion period under any circumstances. If you believe a self-exclusion has been applied in error, contact support — but note that Lucky 3's policy is to err on the side of caution in these cases. See the full Responsible Gaming page for details.
11 Suspension & Account Closure
11.1 Suspension by Lucky 3
Lucky 3 reserves the right to suspend any account at any time and without prior notice where it has reasonable grounds to suspect a breach of these Terms, fraudulent activity, prohibited conduct, or regulatory concerns. During suspension, the account holder will not be able to access their balance, place bets, or make withdrawals pending investigation. Lucky 3 will make reasonable efforts to resolve suspensions promptly and to communicate findings to the account holder.
11.2 Closure by Lucky 3
Lucky 3 reserves the right to close any account permanently where a breach of these Terms is confirmed, where continued operation of the account presents a legal or regulatory risk to the platform, or where the player has requested permanent self-exclusion. On permanent closure following a confirmed breach, Lucky 3 reserves the right to withhold all or part of the account balance. On voluntary closure or closure for non-breach reasons, any genuine balance will be returned to the player via their registered payment method.
11.3 Voluntary Closure
You may close your Lucky 3 account at any time by contacting support at support@lucky3.bet. Voluntary closures will be processed within 5 business days. Any remaining balance will be refunded to your registered payment method, provided identity verification is complete and no open bets or pending transactions are outstanding.
12 Privacy & Data
Lucky 3 collects and processes personal data about its registered players in accordance with its Privacy Policy, which forms part of these Terms. By registering on Lucky 3, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Lucky 3 will not sell your personal data to third parties. It may share data with payment processors, identity verification providers, fraud prevention services, and regulatory authorities as required. All data is stored with appropriate security measures including encryption in transit and at rest. You have the right to request access to, correction of, or deletion of your personal data by contacting support.
Lucky 3 uses cookies and similar tracking technologies to improve platform performance and personalise the user experience. By using Lucky 3, you consent to the use of cookies in accordance with the Privacy Policy. You may configure your browser to refuse cookies, though this may affect platform functionality.
13 Liability
Lucky 3 provides its services on an "as is" basis. While the platform makes every effort to maintain continuous service availability, it does not guarantee uninterrupted access and is not liable for losses arising from downtime, technical errors, or service interruptions beyond its reasonable control.
Lucky 3's total liability to any individual player in any calendar year shall not exceed the total deposits made by that player during the same period. Lucky 3 is not liable for indirect, consequential, or special damages including loss of profits or loss of opportunity arising from the use of its services.
Nothing in these Terms limits Lucky 3's liability for fraud, wilful misconduct, or any matter for which liability cannot be lawfully excluded or limited. These Terms do not affect your statutory rights.
14 Amendments to These Terms
Lucky 3 reserves the right to amend these Terms and Conditions at any time. Material changes — those that affect player rights or obligations in a significant way — will be communicated to registered players by email and by in-platform notification at least seven days before they take effect. Minor changes — corrections of typographical errors, clarifications that do not alter the substance of existing terms — may be made without prior notice.
Continued use of Lucky 3 after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept amended Terms, you must cease using Lucky 3 and contact support to arrange account closure and balance refund before the amendment's effective date.
The current version of these Terms is always available at lucky3.bet/terms-conditions. You are advised to review them periodically. The "Last Updated" date at the top of this page indicates when the most recent revision was made.
15 Contact Us
If you have questions about these Terms and Conditions, your account, or any aspect of Lucky 3's services, please contact us through the following channel:
Email: support@lucky3.bet
Our support team operates 24 hours a day, 7 days a week. We aim to respond to all enquiries within 12 hours during normal operating conditions. For urgent account security matters, please mark your email clearly as urgent.
For responsible gaming support, please visit the dedicated Responsible Gaming page on Lucky 3, which contains self-help tools, external support resources, and guidance on using Lucky 3's player protection features.
For general account queries, payment issues, and technical support, the Lucky 3 FAQ page at lucky3.bet/faq covers the most common player questions and may resolve your query without the need to contact support directly.
